Srinagar Sonmarg Baltal Srinagar Gulmarg Pahalgam Tour 6Days

Valid from 29th June To 07th Aug 2017 TOUR COST : Per Person Per Tour Basis ( In Rupees )

PACKAGE COST INCLUDES
::-- Srinagar airport – Sonmarg – Neelgrath -Srinagar transfers by Exclusive Non A/C Car / Tata Winger.
::-- Neelgrath Helipad – Panchtarni Helipad & Neelgrath Helicopter Ride.
::-- Stay in Hotel / Dlx. Houseboat / Swiss Tent as mentioned.
::-- Meals as per plan mentioned in Table Hotel Used.
::-- One full day sightseeing of Shankaracharya temple + Mughal’s Garden.
::-- Exclusive Non a/c vehicle for transfers & sightseeing. Please brief to guest that vehicle will not be at disposable it will available to guest as per itinerary only.
::-- All applicable hotel taxes.

PACKAGE COST DOES NOT INCLUDES:
::-- Air & train Tickets.
::-- Monument fees at all places.
::-- Compulsory Medical Health Certificate.
::-- Travel Insurance.
::-- Any sightseeing in Sonmarg, Gulmarg (Due to union problem).
::-- Chandanwari, Aru & Betab Valley sightseeing in Pahalgam (Due to union problem).
::-- Any meals other than those mentioned above.
::-- Any Airfare / Train fare / Horse Charges, Palkies Charges, cable car tickets etc.
::-- Any transportation/ sightseeing which are not mentioned in the itinerary.
::-- Entrance fees to Amusement parks & Boating charges.
::-- Any services not specifically mentioned in the inclusions.
::-- Expenses caused by factors beyond our control like rail and flight delays, roadblocks, and vehicle mal-functions, political disturbances etc.
::-- Guide charges.
::-- Shikara Ride onDalLake.
::-- All personal nature like video camera, tip, table drink,Laundry, telephone calls, joy rides etc and any other miscellaneous charges which are not shown in the inclusions.
::-- Goods & Service Tax 5%
::-- Tour prices are valid for Indian Nationals only.

Upgradation cost of Vehicle:
1. Non A/C Tavera Car instead of Tata Sumo Car @ Rs. 500/- Per Day
2. A/C Tavera Car instead of Tata Sumo Car @ Rs. 800/- Per Day
3. Non A/C Toyota Innova Car instead of Tata Sumo Car @ Rs. 800/- Per Day
4. A/C Toyota Innova Car instead of Tata Sumo Car @ Rs. 1000/- Per Day
5. A/C Version in Tata Winger / Tempo Traveler on Request

Terms & Conditions:-
::-- M/S Pleasure Holidays will not be held responsible for any mishap/accident/injury/death/ Natural disaster, rites, curfew, landslide, terrorism during the course of the tour.
::-- Force Majeure or Acts of God:-During any Package period, unforeseen events can take place, these events may include but may not be limited to the following terrorism, civil unrest, rioting, war, natural disaster,typhoons,floods,landslide,political crisis,curfew.These acts among others are referred in travel industry as FORCE MAJEURE, a French term meaning “Unforseeable Circumstances that prevent someone from fulfilling a contract.”No Cancellation or any refund will be made at any cost in case of bad weather, land-slide, any other natural disaster, political/national crisis, curfew, terrorism due to which the customer could not reach the destination/ airport/ railway station/ bus stand, which is beyond the control of the Agent/Hotel. It will be entirely at the risk and cost of the customer. All customers have to manage their stay, transport, Air, train & Bus fares and any further expenses at their own cost.
::-- In case of booking cancellation, our cancellation policy will be applicable.
::-- Price excludes airfares, train fares, bus fares personal expenses like laundry, telephone, tips, Mineral Water bottles, room services, ponies, palkies charges, monuments charges, personal expenses etc.
::-- Meals in the Package can only be availed in the provided hotels, Vegetarian meals will be severed during Amarnath Ji Yatra.
::-- Meals while traveling is not included in the package and shall be paid by the customer.
::-- Entrance fees, if any, at any point shall be paid by customers.
::-- Hotels, Helicopter tickets, Transport are subject to availability at the time of reservation.
::-- Rates are subject to change (without a prior notice) in case of a major fuel hike or hike in Government. taxes etc.
::-- Cancellation & other policies as per the Hotel, Helicopter's & Pleasure Holidays policy.
::-- Due to bad weather or technical reason if the schedule flight is cancelled / delay, Sonmarg / Srinagar hotel/houseboat will consider No-Show for that day without any refund (In case client is not able to reach at their pre booked hotel/ destination). Next day’s accommodation has to be taken care by the guest directly. Transportation would be charged Rs. 2000 - 3000* extra per day by our staff at Sonamarg (*in 02 Nights Package only).
::-- In case of cancellation of the scheduled flight due to bad weather/Force Majeure/technical reasons, advance booked passengers would get the priority next day (as per the aviation management, current situations and previous rush).
::-- All passengers have to collect the refund amount directly from the Helipad. Pleasure Holidays will not be responsible in case the traveler does not get the refund from the aviation services.
::-- Due to lack of payment if Charter’s official will advise you to put the cancellation stamp & sign in the Helicopter tickets (at Neelgarth/ Pahalgam Helipad/ Katra Helipad) by them to collect the refund from passenger’s travel agents, in this case we can just process your refund request to the Charter’s office/ Authorized agents . Whenever we will get the refund will forward to the passengers. All refund will proceed after 55 -60 days of the over Amarnath Yarta. In case of any kind of delay in refund / Non Payment by the aviation services, our company will not be liable for the same. Client can directly contact to the Aviation services for refund. To claim the refund we would require the original Cancelled Tickets with stamp and sign (from Neelgarth/ Pahalgam Helipad and in Karta at Niharika Bhawan). You have to put the compulsory cancellation stamp & sign in your helicopter tickets ,Without stamped tickets no refund request will be accepted.
::-- Passenger can directly send through courier/speed post the original stamped cancelled tickets to us at : (Pleasure Holidays, B-9, Aunpam Plaza, Opp. Azad Appartment, Kalu Sarai, Hauz Khas, New Delhi – 110016) along with the bank details with IFSC Code to avail the Helicopter Actual Tickets cost refund. As early as possible we will get the same from Charter’s office, will forward the same to the passengers. Passengers can also directly contact to the aviation for the refund of canceled helicopter tickets.
::-- Pleasure Holidays shall not be responsible for non-show of passenger(s) at next destination due to cancellation of helicopter services due to backload, delay boarding, technical reasons & also shall not be responsible if passenger(s) gets stuck at Holy Cave, Panchtarani etc and do not turn up at the next destination.
::-- No refund shall be made for all on the spot paid arrangements i.e. hotel/ camps, transport and other arrangements booked by customer due the reasons mentioned in the preceding paragraph.
::-- Pleasure Holidays can book helicopter tickets for passenger(s). All land & boarding arrangement parts have to be done by Aviation services only.
::-- Yatris travelling by helicopters to Panjtarni shall not be required to secure Yatra Permits but such Yatris will be required to produce Compulsory Health Certificates, duly issued by Authorised Doctors/ Institutes at the time of boarding the helicopter at Neelgrat/ Pahalgam. No Yatri shall be allowed to board the helicopter without first submitting the CHC (Compulsory Medical Certificate).
::-- Children below 13 year in age, elderly persons above the age of 75 years and Ladies who are more than 6 weeks pregnant shall not be permitted to undertake the pilgrimage.
::-- Passengers are requested to report at the departure helipad one hour before the notified departure time of the flight or at Reporting Time mentioned in the PTD. Passengers reporting beyond these timings shall be treated as “NO SHOW” passengers (without any refund) and the Operator reserves the right to allot the seat to other passengers. For Panjtarni to Neelgrath sector, passengers will be boarded on a First Come First Serve Basis subject to availability of seats.
::-- In case of bad weather or any technical reason if the flight is cancelled at Amarnath Or Vaishnodevi Sector then actual tickets cost @ Rs. 4000/- Per Ticket (via Neelgarth). Rs. 8600/- Per Ticket (Via Pahalgam) & Rs. 2078/- Per Ticket (Via Katra) for round trip will be refunded from helicopter services. Transaction charges & taxes will not be refunded.
::-- Helicopter Services could be any of the aviation services available in the sector. It could be either of Pawanhans or Global Vectra or mixed from Neelgarth Route and from Pahalgam tickets will be of Himalayan Heli Services. The estimated timings of Helicopter Tickets are between 06:30 AM till 12:00 Noon (for Same Day Package) & In Next Day Package tickets timing will be after 01:30 PM onwards via Neelgarth route.
::-- Every passenger has to carry the hotel vouchers during the travel. Without Vouchers Check Inn at Hotel will not be granted.
::-- Compulsory Photo identity proof has to be produced on Check-in (Passport, Voter Id, Pan Card, driving licensee, Aadhar Card, and any other govt. approved ID etc.)
::-- No replacement in accommodation is allowed during the stay. If guest(s)/passenger(s) get(s) stuck at Sonamarg / Panchtarani and want(s) their stay at Sonmarg only instead of Srinagar for the same day,they have make own arrangements at own cost only. Srinagar stay will consider No-Show without any refund.
::-- Amarnath Yatra package cannot be rescheduled for any other destination.
::-- If passenger(s) keep their vehicle for entire tour and could not visit any sightseeing, destination due to any reason, no refund of transportation will be allotted. Only Airport dropping shall be provided on the last day between 9 AM – 12 PM from Srinagar.
::-- No cancelation / refund request will be acceptable if the Shivling goes melted early.
::-- No package cancelation / refund request will be acceptable due to any reason if air / train/ bus tickets gets cancelled from the airlines / railway / Bus operator. Cancellation policy will be applicable.
::-- if guest(s)/passenger(s) fails to reach pre booked hotel/ destination due to reasons beyond our control viz. rail, flight, helicopters delays, roadblocks, vehicle mal-functions, political disturbances, strikes, terrorism, curfew, they have to manage all expenses for their same day stay. In case of cancellation, our cancelation policy will be applicable.
::-- Disputes, if any shall be subject to Jurisdiction of Delhi only.

USEFUL INFORMATION:
Your journey shall involve trekking across high mountains, facing strong cold winds. You must carry (i) adequate woollen clothing; (ii) a small umbrella (preferably one which is tied with an elastic band around your head and supported by a strap around the chin); (iii) windcheater; (iv) raincoat; (v) waterproof trekking shoes; (vi) torch; (vii) walking stick; (viii) cap (preferably a monkey cap); (ix) gloves; (x) jacket; (xi) woollen socks; (xii) trousers (preferably a waterproof pair). These items are essential as the climate is highly unpredictable and changes abruptly from sunny weather to rain and snow. The temperature can sometimes abruptly fall to 5 degrees Celcius or lower. Postpaid connection will be working at Neelgrath onward (BSNL/ Airtel). Please carry the postpaid mobile connections in Jammu & Kashmir sector.

For Ladies: Saree is not a suitable dress for the Yatra. Salwar Kameez, pant shirt or a track suit will be better. Ladies who are more than 6 week pregnant shall not be allowed to undertake the pilgrimage.

PAYMENT TERMS:-
100% payment is required to process the booking. On arrival payments at Srinagar are not allowed. Helicopter Tickets will be delivered latest before 02 days of your Amarnath Yatra.

Payment Mode:-
You can deposit the amount at any of the bank’s branch near you in our current a/c. Or you can make the online payment & inform us through email. We shall immediately confirm your booking by email. Your reservation vouchers shall be e mailed/couriered to you.

Remarks::-
1. The trek to the Panjtarni - Holy Cave and back to Panjtarni takes approx. 4-5 hours by walk and aprox 1.5 hours {one side} by ponies Or Palkies. And the Darshan takes min. 1-2 hour time. Normally the flights stop operation after 5 PM {Sub. To the weather conditions}, hence, it is likely that passengers reaching Panjtarni after 11 AM may be unable to take the flight back to Neelgrath the same day. Such passengers will need to put up for a night at Panjtarni {at Tent}at their own cost and they will be picked up from Panjtarni the next day on first come first serve basis by the same helicopter service.

2. It is estimated that per Adult passenger weight is 75 -80 KG approx. In case of overweight of the passenger, because of the weight limitations of the helicopter, Heli services has the discretion to refuse or make the alteration into the booking /fare and charge additional amount for the excess weight as per Industry practice. Maximum of 5 kg of hand baggage per Adult is permitted only. Excess baggage is not permitted.

3. We are highly recommending you to take minimum 03 Nights & 04 Days Package for Amarnath Yatra. If the weather is not favorable Or you will stuck at Panchtarani, in this case you be able to catch your return flight from Srinagar to your onward journey.

Suggestion if guest is taking 02 Nights / 03 Days Package: If guest is taking 03 days package in this case they should book their return flight on day 04th instead of day 03rd. Still the guest book their return flight on day 03rd and if due to any reason their return flight will no – show in this case it will be completely guest’s responsibility not of Pleasure Holidays. No refund will be considered for any flight delay/cancellation/ No-Show case.

Identity No. : We would require any of your ID scan copy i.e. Pan Card, Driver License, Voter ID, Passport, Aadhar Card, Any Govt. Issued ID Card.

Cancellation Policy:-
In case of the cancellation: You or any member of your party may cancel their travel arrangements at any time. Written notification or an e-mail to that effect from the person who made the booking must be received at our office. The cancellation charges applicable are as per the published cancellation policy below:

1) 100% cancellation once booking confirmed. Please check all details before allowing us to process booking. (No Refund /No payment will be refunded)
2) No amendment in Hotels/ Houseboat/Camps/ Transport & Helicopter Tickets Once the booking is done.

NOTE:-
1) Accommodation & Heli fares are subject to availability at the time Pleasure Holidays of reservation.
2) Rates subject to change without prior notice (Before Bookings, Once booking is confirm Same rates will be applicable).
3) Cancellation & other policies as per the Hotel, Helicopter & Pleasure Holidays’s policy.
4) The above rates are net & non commissionable.
5) GST will be applicable in Invoice. TOUR PACKAGE @ 9.00%


Important:
About Hotel / Houseboat –
1. Before doing the bookings kindly personally check all hotels Website, reviews & other services in internet. We have already provided the hotels name destinations wise. If the given hotels are not suitable then please ask for the upgraded hotel options.
2. We have calculated basic room category of hotels in our proposal. If basic room will not be available at the time of booking or if you required higher category rooms then supplement cost will be applicable accordingly.
3. Check-in Time is 14:00 hrs. / Check-out time is 11:00 hrs.
4. A valid photo ID proof & Hotel Vouchers for all guests staying at the hotel is mandatory.
5. For Extra adult {Above 12 Yrs.} in the room we will provide an extra bed (wherever possible), but most of the hotels only provide extra mattress or roll out bed. Most of the hotels have no provision of an extra bed.
6. In the area (almost all) the hotels do not have a lift facility and in all the hotels the guest will have to climb stairs. In case if any guest is having problem of blood pressure, knee or other ailment for which they cannot climb the higher floors they will have to intimate us during the time of booking so that we can arrange rooms at the lowest floor of the hotel enabling the guest to climb the minimum number of stairs possible.
7. Kashmir is a hill satiation so in the area maximum hotels are not having any kind of A/C facilities in the rooms. Non A/C Rooms only available in Kashmir Destination.
8. Check Inn will be on first come first serve basis at the time of arrivals.
9. For Houseboat Check Inn: Shikara Boats are only available till 08:30 to 09 P.M. in the late evening for crossing. In one Shikara boat only 04 adults are only allow. Shikara Ride will be for just 01 hour.
10. Most of the Dlx. Houseboats are having min. 03 – 04 bed rooms. The living area, Lobby and dining area will be on sharing basis with other houseboat guests. Rooms will be on separate basis with having full privacy. Rooms are having attached washroom with hot and cold running water.

About Transport –
1. Our driver / executive will be there at Srinagar airport with the PLA – CARD {with your name} at Exit Gate on the Airport.
2. We have calculated the basic vehicle {Non A/C Tata Sumo/ Indica Car} in our proposal, if you want to upgrade your vehicle into other type of vehicle {Tavera Car / Innova Car} Or if you require A/C version in vehicle then please ask the same with our executive before your travel date. Accordingly we will provide our proposal. During the travel any kind of changes in vehicle will not consider.
3. The guest should always be cool & calm with the drivers as they are not tourism educated and come from different remote villages.
4. As there is shortage of space for car parking in the entire Kashmir region – guest will have to wait at the Lobby in time for the vehicle to start their sightseeing / transfers.
5. We would appreciate, if the guest does not lend their ears to the drivers as most of the time they misguide the passengers. In such instances we would request them to contact our executive.

6. Keeping this in mind please ensure that you do not leave your belongings in the vehicle as there is very little possibility of getting them back. Always check your baggage before leave the vehicle.
7. Please inform your guest to maintain the timing for the sightseeing / transfers which will advisable by our executive. Mainly in Kashmir vehicle will not allowed to park at the hotel instead of parking stand.
8. Only 06 heads are allowed in 1 Innova / Tavera / Sumo Car including child and 08 - 12 heads are allowed in Tata Winger. In case the number of travelers are increases, than the guest will have to opt for the additional vehicle with an extra cost which is directly payable by the guest on spot.
9. If you do not want your vehicle on sharing basis with other group members then please refer our separate package instead of group departure.

Please Note:- Any dispute relating to or arising out of all or any one of the above stated terms and conditions shall be subject to the exclusive Jurisdiction of Courts at New Delhi, India

*Kindly read all above T&C and All remarks carefully before making your bookings. Once you made your booking, you bound to accept these Terms and Conditions.

: - In case of non-availability of requested hotel / hotels, we will provide accommodation in a similar category hotel / hotels.